Lesson 8

Purpose: To learn the basic formats for ticketing/ticket issuance.

Primary Entry: All SABRE ticketing formats begin with the following:

WCL

 

Use this to begin building your ticketing formats. Other special information may be added to this basic format, with each piece of information being separated by the Cross of Lorraine:

Primary entry: WCL
issue ticket with passenger codes (here: 1 adult/1 child) WCLPADT/CHD
issue ticket with senior discount (10%) ** WCLQ/SD10

 

**Each airline has its own code for senior discounting. Insert the appropriate format after the Q/ in your ticketing entry:

AA DS10
AC CD10
BA CD10
CO CD
DL CD10
NW SD10
TW SC10
UA SD10
US SD10
WN QCD


Once you have entered the appropriate ticketing format, you must then end the record by entering the letter E. Finally, you will request an itinerary/invoice by entering DP1/1.

**Refer to page 4 of the reference packet for a sample of an invoice/itinerary.

 

Format summary:

WCL
E
DP1/1

Electronic ticketing:
Many airlines now offer “ticketless travel” or electronic ticketing. With this type of ticketing, flight coupons are not produced (although the administrative coupons are produced and retained by the agency). The client simply shows up at the gate with a photo ID. You may give your client a paper itinerary, although this is not neccessary for travel.

In order to produce an electronic “ticket”, use the following format:

WCLETR

Administrative procedures: Each agency will have its own standards for filing of invoice copies. Generally, the white copy of the invoice is given to the client.

Ticket coupons: (Note: Most carriers charge for a paper ticket) When electronic tickets are generated, two coupons are printed
1. Auditor coupons retained by agency

2. Passenger receipt retained by agency OR after making copy for agency, then given to client

**Refer to page 5 of the reference packet for a copy of an airline ticket. Here we have three coupons. The top coupon is retained by the agency and the other two are given to the client. These are his airline tickets.

Homework: Complete the homework for lesson 8 (ticketing)

 
 
 
 
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